Hero Roofing takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. For an overview of https://yourroofhero.com/ privacy practices please read below:
What Information About Me Is Collected and Stored?
We accumulate and store information that you enter into this Web Site or that you supply through our Customer Service Department. For instance, when you create an account or place an order, we accumulate and store some or all of the subsequent information that you supply: name, billing address, shipping address, email address, telephone number, and credit card number with its expiration date. This information is used to make available the products and services that you have ordered or requested, to process and ship orders, to mail order and shipping confirmations, and to supply customer service. Registration can also be mandatory and Personal Information could also be gathered in certain segments of the Website in which you purposely and intentionally supply such information, e.g. community postings (i.e., chat or bulletin boards), propositions, or customer service requirements. Parts of this information also could be used to get in touch with you about sales, new products, special offers, and new site features, unless you have opted to not obtain promotional interactions in association with this Web Site.
During your use of the Website, we may possibly collect certain information that does not recognize you independently (“Anonymous Information”). Usually, this information is gathered from “traffic data”. We accumulate and store certain other information repeatedly whenever you interact with this Web Site. For instance, we collect your IP address, browser information, and reference site domain name each time you are on this Web Site. We also gather information as regards customer traffic patterns and site usage. This information is used to examine and advance this Website and to give our clientele a gratifying online experience.
We in no way apply or install spyware on your computer, nor do we utilize spyware to recover information from your computer.
We also might gather and accumulate information about you that we obtain from others, to allow us to revise and provide accurate information enclosed in our database and to give product counsel and special offers that we believe will be of importance to you if you have decided to accept e-mail from us and provide you reminders about shopping opportunities.
Our Newsletter & Email List
We gather e-mail addresses and zip codes of all consumers who subscribe to our newsletter. Not including our third-party representatives (as explained below), this information is not publicized with any third parties for any reason. Any person who does not want to obtain this newsletter can, at any time, follow the “Unsubscribe” directions contained in every newsletter.
Is Information Collected From Children?
We do not sell or ship anything ordered from this Web Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from a person who we identify to be under 13 years old. If you are under the age of 13, you ought to utilize this Web Site only with the participation of a parent or guardian and must not surrender any personal information to us. Our Website is not purposely targeted at children under the age of 13. Children under the age of 13 must not use our Website without attaining prior parental permission.
How We Use Your Information?
Changes to This Policy
Opt-Out and Correction Procedures
You can, at any time, opt-out of getting potential e-mails and newsletters. We offer you the option to opt-out of getting communications from us at the point where we ask for information concerning you. There are a variety of ways in which you can inform us whether or not you want to accept promotional communications from Hero Roofing. When you initiate an account or place an order, you will have an opportunity to make your selections in this regard. You also will have an opportunity to change these selections by following the “unsubscribe” instructions contained in the promotional emails we send you.
Who do I talk to if I have more questions?
Questions regarding this statement should be directed to the https://yourroofhero.com/ Customer Service, or send an email to info (at) yourroofhero.com.
Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.
Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.
Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.
Last Updated: 13/07/23